IHSM IHSM offices Quality Management Depar…

QUALITY MANAGEMENT DEPARTMENT

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Welcome message

Altynai A. Usubalieva

Head of Department

Dear friends!

Welcome to the page of Education Quality Management Department of IHSM.  Education Quality Management Department (EQMD) was established with the primary goal to steer continuous improvement and maintenance of quality.  By the quality we mean – quality of education, quality of services and overall quality of management.  IHSM wants be as efficient as an educational institution, moreover, a comfortable place for our students they will call home once they graduated.

 

EQMD is engaged in developing internal quality management documentation, evaluation tools, control techniques, identification of shortcomings and gaps in the academic services provided.  Together with other departments, we identify steps and measures to be taken to fill in the gaps and eliminate shortcomings. 

 

Another important task for EQMD is managing feedback on education and services provided by students, alumni, employers.  We try our best to hear you out and make sure that needs are met and concerns are taken care of. 

 

This page contains main strategical documents we are guided by in our work, as well as some operational documents that concern quality.  Please feel free to contact us in relation to our work. We are happy to hear from you and receive feedback and suggestions.

 

Sincerely,

Altynai A.Usubalieva